At Dexley® Chair, we respect the privacy rights and concerns of all individuals who visit our website, dexley.shop. This Privacy Policy outlines how we handle information we collect, use and disclose about visitors to our site. Please review it carefully before using dexley.shop or submitting any personal information to us.
Information We Collect
Data you provide voluntarily:
To purchase products or use certain dexley.shop features, we may require you to provide personal information like your name, email address, phone number, mailing address, payment information, and more. We collect and store any information you enter on our website or submit to us voluntarily in any other way while using it.
Automatic data collection:
We utilize various technologies that passively or automatically collect certain information when you visit dexley.shop, even if you don’t actively submit it. This includes:
- IP address and browser data: We keep track of server logs that record data each time a device accesses our website, such as IP address, browser type, referring/exit pages, pages viewed, time spent, and other traffic data.
- Cookies and device data: Cookies are small text files that websites send to your computer or device to uniquely identify your browser or mobile app when accessing dexley.shop. They enhance your user experience by saving your passwords and preferences. We may utilize both session and persistent cookies. Device or advertising IDs, pixel tags/web beacons, and similar technologies also collect device-specific data.
- Location data: With your consent, we may collect your precise geolocation from things like GPS, wifi, Bluetooth, or cell tower proximity.
This data allows us to understand how dexley.shop is being accessed and used. It helps us improve our website, tailor it to your interests, and provide you with a smooth, efficient, safe and customized experience.
How We Use Your Information
Dexley® Chair uses the personal data we collect for purposes that include:
- Account setup: Creating and managing your account, verifying identities, processing payments.
- Order fulfillment: Processing, shipping, and tracking orders, transactional communications.
- Site operation: Enabling access to website content, providing technical and customer support.
- Product recommendations: Making personalized suggestions for products and offers that may interest you.
- Analytics: Improving dexley.shop, understanding usage trends, auditing interactions.
- Marketing: Sending promotional communications like email newsletters, retargeting ads, social media marketing. You can opt out anytime.
- Legal: Enforcing our Terms of Service, complying with legal obligations, protecting intellectual property rights.
We only process your personal information when we have a valid legal basis to do so, including when:
- It is needed to provide our products or services to you
- We have your consent to do so, which can be withdrawn anytime
- We have a legitimate interest that is not overridden by your rights and interests
- Processing is necessary to comply with a legal obligation
Information Disclosure
Dexley® Chair does not sell, trade, lease or otherwise share your personal data with third parties without your explicit consent. We may disclose information to third parties under the following circumstances:
- To service providers, suppliers, agents, and partners who assist us in operating dexley.shop and conducting business, so long as they agree to keep the data confidential.
- As part of a merger, acquisition, bankruptcy, or other transaction involving the sale or transfer of business assets.
- To law enforcement, government agencies, courts, or authorized third parties if compelled by subpoena, court order, or other legal process.
- To assess or exercise our legal rights, defend against legal claims, enforce our Terms of Service, or protect our property, users or public safety.
If information must be shared for any other purpose, you will be notified and given the opportunity to opt out.
Third Party Links & Services
Dexley.shop may contain links to third party websites like social media sites and external payment providers. These third parties have their own privacy policies, and we have no control over how they use cookies or collect, process, or share your data.
We do not assume liability for how third parties handle your personal information, so be sure to review their privacy policies before engaging with them.
Data Retention
We retain personal data for as long as needed to provide our products and services, and for other essential purposes like complying with legal obligations and resolving disputes.
Because business needs can change over time, we do not have pre-determined retention periods. We will securely delete or anonymize unnecessary data at the appropriate time.
Your Privacy Rights
You have certain rights related to the personal information we collect and maintain about you. These include rights to:
- Access your personal data
- Correct inaccurate or outdated information
- Delete your personal data
- Restrict or object to certain data uses
- Receive an electronic copy of your data
- Lodge a complaint with supervisory authorities
To make a request under the California Consumer Privacy Act or European GDPR, contact us at [email protected]. We will respond to verifiable requests within 30 days.
You can also unsubscribe from marketing emails by clicking the “unsubscribe” link they contain. While you can opt out of promotional communications, we may still send you transactional emails related to orders, support tickets, or your account.
Security Precautions
Dexley® Chair takes reasonable administrative, technical and physical safeguards to protect your personal information against loss, theft, misuse, and unauthorized access or disclosure. We use SSL encryption for data in transit and at rest, firewalls, access controls, and other tools to protect it from improper handling.
While we work hard to protect your personal information, no electronic data transmission or storage system can ever be 100% secure. If you ever suspect your personal data has been compromised, please contact us immediately at [email protected].
International Data Transfers
If you access our website outside the United States, be aware that you are sending information to us in the US. Laws vary across jurisdictions, so your data may not have the same protections it has in your region.
By using dexley.shop or submitting your personal information to us, you acknowledge that we may transfer, store and process it in the United States and other countries. If we believe doing so is necessary for legal compliance or security purposes, we may also share your data with our international affiliates.
Children’s Privacy
Our website is not intended for use by minors under 18 years of age. We do not knowingly collect or use personal data from children on dexley.shop. If you believe we may have collected information from a minor, please contact us immediately so we can take appropriate action.
California Resident Rights
If you are a California resident, you have the rights outlined in the California Consumer Privacy Act (CCPA). These include:
- Right to Know: You can request information about personal data we collect, use, disclose and sell about you.
- Right to Delete: You can request deletion of your personal data we have collected or maintained.
- Right to Opt Out: You can opt out of personal data sales and certain uses or disclosures.
- Right to Non-Discrimination: You are entitled to exercise CCPA rights without receiving different prices, products or services unless it is directly related to value provided by your data.
To make a CCPA request, contact us at [email protected] or the address in our Terms of Service. You must provide the required verifying information, such as email and phone number associated with your account.
Authorized agents can make requests on your behalf by providing proof of authorization.
Policy Changes
This Privacy Policy may be updated periodically as our personal data practices change or evolve. We will post the updated version and revise the Effective Date at the top. Continued use of dexley.shop after any changes indicates your acceptance of the revised Privacy Policy.
Contact Us
If you have any concerns or questions about our Privacy Policy, please contact our Data Protection Officer at:
Dexley® Chair
Email: [email protected]
Effective Date: January 1, 2021
We are committed to protecting your privacy and being transparent about how we handle your personal information. Thank you for taking the time to understand our Privacy Policy.